Frequently asked questions

How can I be sure the hat will fit?

Both the kids and adult hats have fully adjustable velcro backs which means they will fit even the biggest of melons! If you want to be sure though, grab a piece of string and wrap it around your head and then measure it. The adult hats will fit a head between 61 - 53 cm circumference and the kid size will fit a head from 46 cm to 54 cm head circumference.

Do you have more designs?

We have plenty of great ideas cooking so stay connected through our social media accounts: (Instagram: @getflapped and FaceBook: Get Flapped) for the latest news and releases. We plan to role some new styles out over the summer. Got a great idea for a design? We would love to hear it, get in touch through our 'Contact Us' page.

How small a head will the kids hat fit?

The kids sizing is designed for toddlers (side note: baby range is on the cards and coming soon, yee haa!) but for our current hats the kids hat is fully adjustable for a 46 - 54 cm head. 

What is the estimated delivery time for a flap hat?

Check out our 'Shipping Info' page for all the details on timing, costs and shipping locations. We offer FREE standard shipping Australia wide (4-6 business days to get your hat) or if you need your flappy sooner an EXPRESS service for a discount of only $2 extra (2-4 business days) to get your mug in it as soon as you can.

We love your flap hats but can you do custom designs?

At this stage we have the scope to print anything you can imagine on a flap hat and we are more than open to partnering with schools, sporting clubs, groups of mates and more. Minimum order constraints may cause an issue for small groups but we are committed to finding a solution with you to protect your neck in your own way so get in touch via the 'Contact Us' page.

Are there discounts on bulk buys?

Yes of course! We are reasonable people here at Get Flapped. Send us your query through the 'Contact Us' page and we can start that conversation for sure.

Is it possible to get the 'puzzled' kids hat in an adult size or the Chevy in a kids?

No, unfortunately not at this stage. We wanted to make a few hats exclusive for our little clients, 'puzzled' we think is one of those. Similarly Chevy is adults only. However, drop us a line through the 'Contact Us' page as if you are interested in a large order, or if we get enough interest for it then we can definitely make it happen.